Thursday, September 28, 2017

Building Trust, Building Community

Trust is vital to successful human relationships. So what does this have to do with Minnesota cities?

Christy Kallevig, Extension Educator with the Extension Center for Community Vitality, will be one of the presenters at the 2017 Regional Meetings who will facilitate the “Strengthening Trust in Communities” session. She was generous enough to share some thoughts in advance of our meetings:

What makes trust an important topic to focus on?
We all have different reasons as to why this topic is important. I feel that it is important to understand trust because it is a complicated topic that has more layers to it than many realize. The way that we build trust in our interactions with co-workers, neighbors, and citizens helps to shape the community in which we live, work, and play. If we don't work on building trust and caring for it, we stand to lose our partners who we are working with to build community, and our communities lose their vibrancy.

Why should city officials in particular put energy into building trust?
When you build trust at multiple levels in your community, you are building a strong base on which you can grow. When community members feel that there is trust between themselves and their elected and appointed officials, they are more willing to engage in conversations and work towards a common cause. You also create a more positive work culture between elected officials, city staff, and contractors when you pay attention to how trust is built and cared for in your community. All of these factors combine to make your community a more desirable place to be.

How can the presence of trust—or lack of it—manifest itself in a community?
We are never truly able to say that trust does or does not exist in our community. Because trust can look so different to each person and be felt differently by each individual, we must constantly be working on trust. We must be looking at our interactions, how we respond to regrettable incidents, and how we manage conflict. It is only by being mindful about these things that we can work to create trusting communities.

What will people who attend your upcoming training leave knowing how to do?
After our session, people will walk away with a tool that they can use to assess trust in situations, as well as a better understanding of what trust is and how it is built.

Christy and her colleagues will be presenting at each one of our 2017 Regional Meetings (which begin next week already!), and it's sure to be an informative session. We hope to see you there!